Customer Reviews

Most helpful customer reviews

1 of 1 people found the following review helpful.
Waste of money
By joe
If some one asked me what is the worst software I have ever bought, I would say this. This GPS software is just garbage. Copilot live is just useless. In the whole time I owned it I never got a single right direction. Their maps are so out of date, when you type in your destination sometimes you get directions from another city !?
I would not recommend it to any one. The graphics and the presentation is amazing..all that ends when you actually need a direction...

0 of 0 people found the following review helpful.
Inaccurate, Vague Directions
By simone
I use CoPilot Live_US. It is not a good GPS at all. It will tell you to turn "just ahead," which is fine if there is only one exit or turn "just ahead." When there are turns or exits close together, you don't know where to go.

It often fails to say whether you should go north or south on the next highway. Sometimes it will put that information on your screen in small type...but aren't you supposed to watch the road while you drive and not your GPS?

At times CoPilot Live contradicts itself. It once told us verbally to take the next exit but the map showed us taking the exit after that. Who to listen to? The two exits were close together, both were "just ahead."

Once, in a dark suburb without street lights, CoPilot said I'd reached my destination. I'd never been to this house before and so I parked, exited my car and knocked on the door that should have been my relative's house. It was 10 PM and I'd just arrived from a 6 hour flight. The man who answered the door told me I was at 606, not 616. Of course as soon as CoPilot said I'd reached my destination, it stopped any further instruction.

It routinely cannot find streets and drops the signal.

Clearly with all of these problems, I contacted the manufacturer who refused to give me a refund. Yes, they refused. So not only is the product faulty but the customer service is awful.