|
LOK8U NUM8-BLACK Child Locator GPS Watch
|
Average customer review:
(13 customer reviews)
Product Description
nu·m8 (pronounced new-mate) is the world's first and smallest GPS locator device specifically designed with children in mind. nu·m8 is a watch that conceals GSM and GPS modules that enable you to locate your child, whenever you feel you need to know, via the internet or through your mobile phone (SMS/Text).
Product Details
- Amazon Sales Rank: #63466 in GPS or Navigation System
- Color: Black
- Brand: LOK8U, LLC
- Model: NUM8-BLACK
- Dimensions: .59" h x 1.38" w x 1.38" l, .11 pounds
Features
- Personal GPS locator designed exclusively for locating children
- Digital watch cannot be removed or deactivated without your knowledge
- Set unique safe zones in which your child can play and you will know if child steps out
- Alert is sent automatically to mobile phone and computer
- Adjustable steel reinforced wrist band and patented locking mechanism
Editorial Reviews
Amazon.com Product Description
nu·m8 (pronounced new-mate) is the world's first and smallest GPS locator device specifically designed with children in mind. nu·m8 is a watch that conceals GSM and GPS modules that enable you to locate your child, whenever you feel you need to know, via the internet or through your mobile phone (SMS/Text).
 | Give Your Kids Freedom... and You Peace of Mindnu·m8 is the first GPS locator that actually locates your child not just the device through a unique and patented mechanism. Unlike other devices, nu·m8 can not be forgotten in a bag, lunchbox or jacket. Should the nu·m8 watch be removed unexpectedly, you will receive an email and / or SMS alert. When you register your nu·m8, you indicate the mobile number and email address that it will respond to. Once nu·m8 is on your child's wrist and activated, you can locate them anytime in two ways: 1) Using the customer portal at Lok8u.com and view their current location on a map, OR 2) Receive their location via text message using your mobile phone. You can also set pre-determined "Safe Zones" for your child to play in. Should they move out of this area you will receive an alert to inform you this has happened. nu·m8 utilizes GPS and GSM technology to locate your child indoors, outdoors, in the US as well as globally. nu·m8 requires a monthly subscription to the Lok8u pinpoint services in order to send unlimited location requests--via the web or your mobile phone. |
 | Know Where They Are |
 | Instant Alerts if Removed |
 | Set Your Own Boundaries |
What's in the Box
nu·m8 GPS Watch (Black), Desktop Charger, Instruction Guide
Customer Reviews
Most helpful customer reviews
21 of 22 people found the following review helpful.
Customer service and Acitvation are miserable but it does the job.
By NATHAN C. HARDING
First the website is not Apple OS X friendly.
I ignored all the internet feedback about the product to my irritation. It arrived with lousy documentation, missing parts, and activation experience that represents the worst in customer service. The website has multiple points of failure, and no where is there a place to tell you why it isn't working, or what setting will fix it.
I registered on the website but just after entering all the information the site hung up with pop up that said that it was completing the registration please wait. Well the computer waited the whole night to not avail. I logged off and then I couldn't log in into the website because the log in would kick me out. I called 22 later and spoke with a customer service who said I need to wait the full twenty four hours until the email arrives. I called back after the 24 hours but now customer service just says call back during business hours. Its 3:00 pm, what is the new definition of business hours? No one is available on Saturdays for product support.
Sixty hours after registering the product still no account activation email.After being told to wait for the email for more than three days, I finally log in from a windows xp computer and things went smoother. I was told to re-register, when I went to to do so it told me the device was already registered. So I logged in again, suddenly I found that despite no email the service was running.
Initially the device was only able give me position within a radius of 1500 meters or an area of 2.72919533 square miles to search. Then I moved the watch to a open parking lot updated the location and waited. In about five minutes, the map updated with a position within three feet of where the watch was located.
I will edit my review after a week of use by my son.
9 of 9 people found the following review helpful.
Don't waste your time. Save yourself the headache
By Tellin' it how it is
I can tell you that I had the same problems the other reviewers complained about. Here are a few additional things to consider . . .
Lets say you are one of the rare few that seem to get a working watch. Sure it works right then, but are you sure it will work when you need it to? It is pretty obvious the Lok8u watches and systems are filled with problems. What are the chances it will work when you need to use it to find your child? In all of the calls I made to customer service, they asked me to "take the watch outside" to get better service. I get great cell phone service inside, but apparently they have problems with their watches inside and have been requesting people take them outside to get in "direct contact with the satelites." Yikes . . . Hopefully the child wearing the Lok8u watch will not be lost/abducted inside!
Also, the "portal" (internet site) that you use to find your child doesn't not work on a lot of cell phones. When telling the customer service guy it didn't work on my phone, he said, "you have an iphone?" When I told him I have a Blackberry Storm, he said they have had a lot of complaints about the portal not working on cell phones. I thought, at least I will have a text message to let me know where my child would be. Turns out that the location in the text message is given in latitude and longitude, so I hope you have a computer near by to find your child. And, if you do happen to have access to a computer, what are the chances that once you locate your child on the portal that he will be at that spot once you go look for him.
I'm returning the watch and will search for a more reliable tracker.
13 of 15 people found the following review helpful.
Getting better, almost 5 stars
By ctelder
First, look at the dates for the other reviews. A lot of the problems have been corrected.
After almost 2 months of dealing with Lok8u, I've probably become an expert on this watch. Like others, I was very excited about the possibilities of this technology, and I've been waiting for it for about a year. I read all of the negative reviews, but I'm usually pretty good with electronics so decided to give it a shot (and Amazon's fantastic return policy makes it easy). Here is what I've learned:
From what I gather, this is a fairly small company that is very dedicated to improving upon their product and service. Everyone has always been very friendly and easy to work with.
I experienced a lot of problems the other users report with the watch, set-up, website, customer service, etc. But then, about 3-4 weeks ago, a guy named Rudin (goes by Rudi) started working with them and he is the man. He is probably the best tech support/customer service rep I have ever worked with (and I've dealt with too many). He's made everything a lot easier. They will now set-up and test a watch before they send it out to you. Their price is the same as Amazon's, and their return policy is just as easy (I sent 2 watches back and forth to them with no problems, and they paid for Fed Ex each time), so it's simple enough to try for yourself.
Having said that, the watch is a little big for a little kid, and a somewhat bland. It doesn't do anything as a watch except tell time.
The website is a little slow and klunky, and does not work well with Safari or Google Chrome operating systems (need Internet Explorer), but I assume they're working on this.
When you get a watch that works, it's really very good. Either via their website or a text message from your phone (only 1 phone can be set up as the contact), you get your child's location in 1-2 minutes. The text message on the phone gives the address and latitude/longitude, and on my iPhone I simply pressed on that and a map came up with the location marked. It does alert you if the watch strap (which locks) is broken or unlocked. You can also set up "safe zones" on the website (easy to do, you can draw out any shape on a map) and the watch will alert you when your child leaves that zone. The alerts are via email and text.
The battery life isn't great (but they say they are upgrading that soon). You can't leave it on "live track" (which updates the position every few minutes) all day, but that's really not necessary anyway.
It does not always work well indoors, but works fine in a car.
Customer service is only available Mon-Fri during EST business hours (annoying). They were also horrible at returning calls/emails until Rudi started there. Since then, he kept me updated on everything he was doing and was always available and quick to get back to me.
The irony of all this is that I can't get a good signal for the watch at my home or son's school (making it about useless for me). I live in a rural area and the watch uses a GPS signal (which was fine) but also a T-Mobile cell phone signal (I guess for the texts). The T-Mobile signal was poor and unreliable (there is a way to set the watch to read out the actual signal for you in terms of numbers, not bars like on a phone). I brought the watch to the nearest small city and it worked great there. Lok8u quickly gave me a full refund for the watch and the yearly subscription fee ($198). I plan on keeping up with the technology of the watch and also the local T-mobile signal and trying again.
Overall, I really would recommend trying the watch out for yourself and seeing what you think. It's easy enough to do with no real risk except wasting some time if it doesn't work out. I would call the company directly (1-888-423-1887) and ask them to send a watch that has already been set up and tested. I do believe this company has been listening to the complaints and working hard to improve the (previously multiple) problems. They've got a potentially life-saving product that is a great idea, and I'm hoping that Lok8u and their watch are successful (and no, I don't have any relationship with them).
